Today I leave aside Excel, BI and other technicalities; I feel like talking about interactions on the internet.
Did you ever notice how, on the web, everyone is so kind? Comment on a blog you'll be acknowledged. Retweet a link and many will politely say thank you.

On the web I came in contact and interacted with people who, in person, I'd never even try to speak to, like Gary Vainerchuck, Robert Scooble, Seth Godin or Claudia Imhoff. They all spent some time discussing with me about different issues on social media or by e-mail.

This is exactly the point, why people, who are usually overworked, who are somehow a star in their field, can be so friendly through the Internet? Why do they bother?

I think I have a good, albeit not exhaustive, reply to this question.

The Internet lowers the physical barrier. All the nonverbal part is left aside and the naked content is exposed. One can immediately realize who's talking to from many nonverbal signals, from the context and the behavior. The communication tone is set from there and, sometimes, there's no communication at all.
On the internet, on the contrary, only content matters. I'm replied or not depending on the level of the insight I put into my communication. I'm replied or not depending on the quality of what I have to say. In real life, I may have an essential point, but my voice is lost into the crowd.

So, if you think that I wrote some quality content, let me know your opinion!